Documentation

BookWell Documentation

Find guides, tutorials, and answers to help you install, configure, and manage BookWell.

Email Settings

The Email Settings tab manages the outbound transactional mail server, sender metadata, and deliverability test suites.

Step 1 — Open Email Settings

Navigate to: BookWellNow → Settings and select the Email tab.

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Step 2 — Populate Sender Metadata

Configure the outbound sender identity details for transactional emails:

  1. Admin Email: Input the primary email address where system updates and booking alerts are sent.
  2. Sender Name (From Name): Specify the business or display name that recipients will see (e.g., “My Studio Support”).
  3. Sender Email (From Email): The address from which emails are dispatched (e.g., “bookings@mystudio.com”). Make sure this domain matches your SPF/DKIM records!

Step 3 — Choose Email Sending Method

Select your outbound mail dispatch method to ensure reliable delivery:

  • WordPress Default (wp_mail): Uses your local web host’s mail server. Easy to set up but highly susceptible to spam filters.
  • SMTP: Routes emails through an external secure mail service (highly recommended!). Selecting SMTP opens fields to configure your mail host, port, credentials, and encryption settings.

Step 4 — Test Mail Deliverability

Verify that your email server configuration is working correctly:

  1. Scroll down to the **Test Email Settings** card.
  2. Input a valid target inbox address in the **Test Email Address** field.
  3. Click the amber Send Test Email button.
  4. Check the inbox for the system verification message to confirm successful delivery.

💡 SMTP Tip: Web hosts often block local PHP mail delivery. We highly recommend configuring **SMTP** and using a dedicated mail provider (like SendGrid, Mailgun, or Postmark) to ensure client booking confirmations arrive reliably in their inbox!

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