Documentation

BookWell Documentation

Find guides, tutorials, and answers to help you install, configure, and manage BookWell.

Payment Gateway Settings

The Payment Gateways tab manages customer checkout payment options and gateway integration labels.

Step 1 — Open Payment Gateways Settings

Navigate to: BookWellNow → Settings and select the Payment Gateways tab.

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Step 2 — Toggle Offline Payments

Enable or disable cash payments at the counter or physical shop location:

  • Toggle the **Offline Payment** slide switch to **Enable** (Purple) to allow offline checkout.
  • Toggle to **Disable** (Gray) if your business requires online payments (e.g. Stripe credit card checkout) to book slots.

Step 3 — Customize Gateway Label

Specify the checkout label customers see when choosing this option:

  • Input the display text in the **Label** field (e.g., “Pay on Arrival”, “Pay at the Counter”, “Cash on Delivery”).
  • This label is displayed directly on the front-end checkout step wizard.

Gateway Info: Enabling Offline Payments is ideal for service providers (such as salons, medical clinics, or consultants) who collect payments in-store after service is completed, allowing clients to book slots quickly without entering card details online.

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